All data is accessed only by the owner of the survey who must provide a username and password. All pieces of data are keyed to that owner identification and cannot be accessed by anyone else.
Security and Privacy
Safe Harbor Certification
Survey Analytics LLC is certified under the U.S. Department of Commerce's Safe Harbor Program. The designation certifies that Survey Analytics LLC conducts business in compliance with European privacy laws. Through the certification, Survey Analytics LLC demonstrates its commitment to upholding the highest privacy standard and adhering to the seven Safe Harbor principles: notice, choice, onward transfer, access, security, data integrity and enforcement.Learn More »
Trustwave has deep experience helping members of the payments industry secure data and become compliant with card brand and industry mandates, including the Payment Card Industry Data Security Standard (PCI DSS). Survey Analytics has worked with Trustwave to be get PCI DSS compliance and vulnerability scans certified.
The Trustwave PCI certification can be found here.
SOC 2 Certification
Survey Analytics uses Internap Data Centers. Internap Network Services Corporation (NASDAQ: INAP), is a provider of intelligent IT Infrastructure services, has successfully completed the transition from SAS 70 to a Service Organization Controls (SOC) Report, regarding the operations and control structure in its company-controlled data centers. Internap is one of the first known data center providers to receive a report under the new SOC2 Type II standard for controls at a service organization.
You can see Survey Analytics Data Center's SOC2 certification here.
Survey Analytics Data Retention Policy
Survey Analytics Data retention policy confirms with highest industry standards.
On-Going Data Collection for Active Accounts
Data Removal On Account Cancellation
Single Login AccountsLearn More »
Respondent Anonymity Assurance Program
Survey Analytics offers a unique guarantee to survey researchers to protect the privacy and confidentiality of the respondents.