Attach/Upload File

Attach/Upload File Question

Using the Attach/Upload File Question you can have your respondents upload files with their Survey Response. This helps if you need additional information from respondents which they may have in Word/Excel/PDF or any other digital format. The uploaded files get saved in the database along with individual responses.

How to add an Attach/Upload File Question in the survey?

Under the Edit Survey tab click on the Add New Question link.

1. Screenshot

Survey Software Help Image

Select the Attach/Upload File question type from the Advanced Question Types.

2. Screenshot

Survey Software Help Image

Follow the steps in the wizard and once satisfied with the set up, save the question.

3. Screenshot

Survey Software Help Image

There must be a page-break before the Attach/Upload File Question and so it cannot be the first question in the Survey.

Where can I see the files respondents have uploaded with their responses?

Go to:

  • Login »  Surveys »  Analytics »  Data Management »  Response Viewer
Search the database and click on the Response ID link to open up the individual responses. You can go to the Upload/Attach question and downlad the file from the link provided.

4. Screenshot

Survey Software Help Image

What are the limits on the file size / type?

The total file size limit for a survey is 10MB. This includes all files uploaded for a particular survey. Following are the approved file types:

File Types Extension
Image / Logo .gif, .jpg, .png, .bmp
Documents / Other .txt, .doc, .docx, .xls, .xlsx, .ppt, .pptx, .pdf

Can I download all the files uploaded by the respondents ?

Yes. You can download all the files uploaded by the respondents like as below:

Go To:

  • Login »  Surveys »  Analytics »  Export Data »  Image / Multimedia Export

1. Select all questions option from questions drop down list

2. Click on Download button

7. Screenshot

Survey Software Help Image
Click on the link

8. Screenshot

Survey Software Help Image

Can I download the question specific files uploaded by the respondents ?

Yes. You can download the question specific files uploaded by the respondents like as below:

Go To:

  • Login »  Surveys »  Analytics »  Export Data »  Image / Multimedia Export

1. Select the question from questions drop down list

2. Click on Download button

9. Screenshot

Survey Software Help Image
Click on the link

10. Screenshot

Survey Software Help Image

Ready to start listening to your customers? FREE TRIAL